The Prevention Paradox: Why Successful Resilience Work Becomes Its Own Enemy
The Prevention Paradox describes a destructive cycle where successful resilience work makes itself appear unnecessary, leading organizations to systematically disinvest in the very capabilities that prevent disasters. This occurs because human cognition struggles to value "non-events"—the failures that never happen—causing leadership to question the ROI of prevention work during stable periods, ultimately resulting in budget cuts that erode resilience capabilities until major outages inevitably return. Breaking this cycle requires making invisible prevention work visible through measurement frameworks that quantify prevented failures, business-impact narratives that translate technical prevention into economic value, and cultural transformation that celebrates prevention work as a strategic capability rather than a cost center.
The Quiet Erosion: How Organizations Drift Into Failure
Learn how small, reasonable decisions gradually push organizations toward failure. A detailed case study of TrendCart's drift from safety to crisis and recovery.